Privacy Policy
Company: Yixing Technology (Suzhou) Co., Ltd
Website: szyineng.com
Office Address: Room 1810, Building 13, Yongshang Garden, Mudu Town, Wuzhong District, Suzhou, 215000, CN
Business Support: support@szyineng.com
Key Account Contact: jinxin@szyineng.com
Effective Date: May 14, 2026
1. Scope of This Policy
This Privacy Policy applies to all websites, software products, mobile applications, cloud services, customer support processes, and business operations provided by Yixing Technology (Suzhou) Co., Ltd, including products distributed through Google Play, Apple App Store, and other distribution channels. This policy applies to personal data processed in relation to new energy technologies, technical services, technical consulting, technical transfer, storage technology services, storage system integration, battery energy storage equipment R&D and sales, photovoltaic equipment and component sales, wind power equipment sales, power transmission and control equipment R&D and sales, charging station and battery-swap equipment sales and technical services, energy management software development, IoT applications, energy-saving technology promotion, contract energy management, electric power engineering technical consulting, electromechanical equipment sales/installation/maintenance, supply chain management services, and domestic trade agency services.
2. Categories of Personal Data We Process
- Identity and account data: name, company name, account ID, role, authentication credentials.
- Contact data: email address, phone number, support communication records.
- Project and service data: implementation requirements, engineering baseline, system configuration records, maintenance logs.
- Device and technical data: IP address, device identifiers, operating system version, app version, crash logs, performance diagnostics.
- Usage and analytics data: interactions with app features, event timestamps, session patterns.
- Commercial and transaction data: order records, invoice information, contract references, service history.
- Security and compliance data: fraud indicators, abuse detection signals, consent and policy preference records.
- Location and telemetry data: asset location references and IoT telemetry where required by service scope and customer agreement.
3. Legal Bases for Processing
- Contract performance: delivering requested services and app functionality.
- Legitimate interests: service quality improvement, fraud prevention, platform security, and business continuity.
- Consent: advertising personalization, optional analytics, and marketing communications where consent is required.
- Legal obligations: tax, accounting, audit, regulatory reporting, and law-enforcement cooperation obligations.
- Vital interests and public interest: emergency incident response and critical infrastructure resilience when applicable.
4. How We Use Personal Data
- Provide and maintain energy, software, and app operations services.
- Deliver technical support, customer onboarding, issue diagnosis, and service optimization.
- Operate app marketplace release lifecycle, version governance, and policy adaptation.
- Enable analytics, reliability monitoring, and feature enhancement.
- Process lawful business transactions and maintain service records.
- Detect abuse, enforce terms, and protect systems and users.
5. Mobile App and App Store Policy Compliance
For apps distributed through Google Play, Apple App Store, and other app stores, we implement privacy controls compatible with key platform obligations, including transparent data disclosure, runtime permission controls, user deletion pathways, and policy-aligned disclosures in store listing and in-app settings.
| Store / Channel | Policy Focus | Our Privacy Controls |
|---|---|---|
| Google Play | User Data policy, Data safety form, Families policy, Ads policy, SDK requirements | Purpose-based data mapping, runtime consent logic, child-directed restrictions, SDK inventory governance, policy review workflow before release |
| Apple App Store | App Store Review Guidelines, App Privacy labels, ATT framework, Kids Category controls | Privacy label classification, ATT consent flow when applicable, prohibited tracking checks, age-appropriate ad controls |
| Regional Stores and OEM Channels | Local data transfer and content compliance | Regional legal review, localization of notices, store-specific release checklist |
6. Advertising and Monetization Compliance
Some mobile products may include advertising modules for business monetization. Supported ad formats can include splash ads, rewarded video ads, interstitial ads, and banner ads. In certain products, native ads or playable ad units may also be used. We require ad modules to follow applicable privacy, transparency, and age-protection obligations.
Advertising and mediation partners may include, where technically and contractually applicable: Google AdMob, Google Ad Manager, AppLovin MAX, Unity Ads, ironSource, Mintegral, Pangle, Meta Audience Network, Amazon Publisher Services, InMobi, Vungle, Chartboost, Liftoff Monetize, Fyber, Start.io, Smaato, Moloco, and other compliant providers under signed agreements.
| Compliance Topic | Implementation Approach |
|---|---|
| Consent Collection | Consent mode and CMP integration where required by GDPR/ePrivacy/UK GDPR and similar rules. |
| Ad Personalization Control | User choices for personalized or non-personalized ads, including opt-out where required. |
| Children and Teen Protection | Age screening, suppression of behaviorally targeted ads for protected age groups, and child-safe ad settings. |
| Data Minimization | SDK-level parameter governance, limited sharing, and retention controls. |
| Platform Policy Alignment | Regular reviews against Google Play and Apple policy changes, SDK upgrade compliance checks. |
7. Cross-Border and Country/Region Policy Adaptation
We operate services for users and clients in multiple jurisdictions. We apply a jurisdiction-aware compliance model and implement additional controls where required.
| Country / Region | Primary Regulatory Focus | Adaptation Measures |
|---|---|---|
| European Economic Area | GDPR and ePrivacy requirements | Lawful basis management, data subject rights workflow, transfer safeguards, consent controls. |
| United Kingdom | UK GDPR and PECR | Regional notice updates, privacy request intake and timing control. |
| United States | CCPA/CPRA and state privacy laws | Notice at collection, opt-out pathways where applicable, service provider controls. |
| Canada | PIPEDA and provincial requirements | Purpose limitation, transparency, access correction support. |
| Australia | Privacy Act and APP principles | Disclosure controls, correction rights, complaint handling channels. |
| Other Markets | Local privacy and consumer protection rules | Localization review before launch, contractual and technical controls per jurisdiction. |
8. Data Sharing and Third Parties
We may share personal data with hosting providers, analytics providers, customer support tools, cloud infrastructure providers, payment and accounting partners, logistics and supply chain partners, app marketplace operators, ad monetization partners, and legal/regulatory authorities where required by law. All sharing is subject to contractual and legal controls.
9. International Data Transfers
Where data is transferred across borders, we implement legal transfer mechanisms such as Standard Contractual Clauses, contractual safeguards, access control policies, and technical protection measures appropriate to transfer risk profiles.
10. Retention and Deletion
We retain personal data only as long as necessary for the stated purposes, legal obligations, dispute resolution, and security verification. Retention periods differ by data category, service context, and legal requirements. Data is deleted or anonymized after retention expires.
11. Security Measures
We use technical and organizational safeguards including encryption in transit where applicable, access segmentation, role-based permissions, vulnerability management, secure development controls, incident response processes, and auditing procedures.
12. Age and Minor Protection
Our services are not intended for unauthorized use by children in violation of applicable law. Depending on jurisdiction, minimum age thresholds may include under 13, under 16, or under 18. Where child-directed processing restrictions apply, we implement age-appropriate defaults, parental/guardian mechanisms where required, and suppression of targeted advertising practices not permitted by law or platform policy.
13. User Rights
Subject to applicable law, users may request access, correction, deletion, portability, restriction, objection, and withdrawal of consent. Users may also request account closure and deletion in supported products. Requests can be sent to support@szyineng.com.
14. Cookies and Similar Technologies
Our websites and apps may use cookies, SDKs, local storage, and similar technologies for core functionality, analytics, security, personalization, and advertising. Where required, consent controls are provided before non-essential technologies are activated.
15. Automated Decision-Making
Where automated systems are used for risk detection or service optimization, we apply human oversight and proportional controls, and we provide rights handling where required by law.
16. Third-Party Links and External Services
Our services may link to third-party websites and platforms. Their privacy practices are governed by their own policies. We recommend users review third-party terms and privacy notices before use.
17. Policy Updates
We may update this Privacy Policy to reflect legal, technical, or business changes. Updated versions are published on this page with a revised effective date. Material changes may be communicated through app or email channels where required.
18. Contact for Privacy Matters
Privacy inquiries, rights requests, and complaints can be submitted to support@szyineng.com. For key account privacy governance communication, contact jinxin@szyineng.com.